Last Updated: 28 October 2025
This Privacy Policy describes how [DesertSafari.shop] (“we,” “our,” or “us”) collects, uses, and protects your personal data when you use our website and book our tours. We are committed to complying with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) .
1. Information We Collect
We collect information that you provide directly to us and automatically when you use our site.
- Personal Data You Provide: This includes your name, email address, phone number, payment information, and any details you provide when booking a tour or contacting us.
- Data Collected Automatically: We use cookies and similar technologies to collect technical information like your IP address, browser type, and data about your interaction with our website for analytics and advertising purposes .
2. How We Use Your Information
We use your personal data for the following purposes, as permitted by the PDPL :
- To process and manage your bookings for Desert Safari Dubai tours, city tours, and other services.
- To communicate with you about your bookings, inquiries, and to provide customer support.
- For analytics and website improvement using tools like Google Analytics and Microsoft Clarity.
- To show you personalized advertisements for our services via platforms like Meta Ads and Google Ads.
- To comply with applicable UAE laws and regulations.
3. Cookies and Tracking Technologies
Our website uses cookies to distinguish you from other users, which helps us provide a better experience.
Consent for Cookies: Except for Essential cookies, we will only set cookies on your device after obtaining your explicit consent, which you can manage at any time through our cookie preference center .
4. How We Share Your Information
We do not sell your personal data. We may share your information in the following limited circumstances:
- With trusted third-party service providers (e.g., payment processors, email service providers) who assist us in operating our business, subject to strict data protection agreements.
- With advertising partners like Meta and Google, as described in our Cookie section .
- If required by law, such as to comply with a subpoena or other legal process, or to protect the rights and safety of our company and others .
5. International Data Transfers
Your personal data may be transferred to and processed in countries outside the UAE. We will ensure such transfers are compliant with the PDPL, which requires the destination country to have adequate data protection laws or appropriate safeguards in place .
6. Your Rights Under UAE PDPL
Under the PDPL, you have the right to :
- Access and obtain a copy of your personal data.
- Correct inaccurate or incomplete data.
- Request Deletion of your personal data under certain conditions.
- Withdraw Consent for processing, where we rely on your consent.
- Object to Processing of your data for direct marketing.
To exercise these rights, please contact us at [hello@desertsafari.shop].
7. Data Security and Retention
We implement robust technical and organizational measures to protect your data from unauthorized access, disclosure, or loss . We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by UAE law (e.g., the Central Bank requires retention of financial transaction data for five years) .
8. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
- Email: hello@desertsafari.shop
- WhatsApp: +44 7418 355 771
- Operational Address: Al Khaleej Road, Al Raffa, Dubai, UAE